Hi Everyone,
I installed and re-installed with errors. I put in a ticket with support, not getting a response. Documentation appears limited to say the least. Any suggestions? Thanks in advance.

Are you using version 8.9 or an older version?
Also, what are some of the errors that you are getting?

Hi Ryan,
We made an answer for your ticket. Thanks!

I put in a support ticket 24 hours ago. What is the expected time frame for response to support tickets? Is this product still supported?

It is still supported, however it has been a little slower to get response.
Are you experiencing a bug? I'm curious because I use the product too :)

Yes I am trying to get the transfer list to work. I just bought this for $100, this is the second time for me. Last time I bought this it had problems with postgres, that seems to have been fixed.
Also are pages from this responsive? Will this work on a mobile browser?

I use the KoolGrid control on the mobile browser quite a bit.
Also, I have an app I wrote that is really designed for the desktop view, but all the KoolPHP controls in it work.
- Grid, dropdown, uploader, Slide menu, and KoolAjax.

Don't worry about it, I asked for my money back, this project is dead with no support.