Our organization is evaluating a few enterprise IT services providers for an upcoming digital transformation initiative. We've shortlisted companies like IBM, Accenture, HCLTech, and Appinventiv, but it's difficult to compare them beyond their websites and case studies.
For anyone who has worked with these firms, I'd appreciate your feedback on a few questions:
Which provider delivered the best business outcomes?
How important was industry expertise compared to pricing?
Did they provide strategic consulting or mainly execution?
How was communication and project management throughout the engagement?
Would you work with the same company again?
I'm looking for honest experiences—both positive and negative—to help us make a more informed decision.